Pictorial Presentation of Results Drives Discussion, Change

Presenting performance data pictorially really clarifies improvement opportunities, especially when others in the organization must be convinced to change the status quo.

We have been working on a pictorial representation of what we call the Key Performance Indicators Baseline for our clients. The Baseline is developed from the measures on all evaluated events over the course of an entire year. These averages become management reference points and each event will show metrics that are above, on or below those averages. When a performance metric is below average, it warrants investigation or explanation as to why. In many cases a company may have chosen to spend more than an average spend to launch a product, support an association or hold an associated meeting.

I have included a couple of example charts here. Look for the highs and lows. Also, look for the difference between high and low performance on different measures. If you have questions call me. 770-391-0015.